Privacy Policy

Last Updated: 19 October 2025

At Sri Rajguru Trading Co. (“we,” “our,” “us”), accessible from www.ereturngifts.in, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or interact with our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect and store the following types of information:

Personal Details: Name, phone number, email address, billing and delivery address, company name, or GST details.
Order Information: Product preferences, customization requests, and transaction details.
Technical Data: IP address, browser type, device information, and cookies to enhance site performance.
Communication Records: WhatsApp messages, emails, or form submissions exchanged with our team.

2. How We Use Your Information

We use your information to:

Process and manage enquiries, quotations, and orders.
Deliver products and provide after-sales support.
Communicate updates on orders, offers, or product launches.
Improve website performance, personalization, and marketing campaigns.
Send promotional updates or catalogues (only if you have opted in).

3. Cookies and Analytics

Our website uses cookies and analytics tools (like Google Analytics and Meta Pixel) to understand user behavior and enhance your experience.
You can disable cookies in your browser settings, though some features may not work as intended.

4. Data Protection and Security

We prioritize your data security through encryption, secure hosting, and restricted data access.

We never sell, rent, or trade your personal data.
Information is shared only with trusted third parties like courier partners or payment gateways, strictly for order fulfillment purposes.

5. Third-Party Integrations

We may use external tools like WhatsApp Business, Google Analytics, and social media widgets. These services have their own privacy policies, and we encourage you to review them for more details.

6. Data Retention

We retain your data for as long as necessary to fulfill our obligations, comply with legal requirements, and improve customer service.

7. Your Rights

You have the right to:

Access and update your personal data.
Request deletion of your data where permissible by law.
Opt out of marketing messages anytime by contacting us.

8. External Links

Our website may include links to third-party websites (e.g., brand partners, courier services). We are not responsible for the content or privacy practices of these websites.

9. Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with the revised date. Continued use of our website indicates your acceptance of these changes.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

📍 Sri Rajguru Trading Co.
🌐 www.ereturngifts.in
📞 +91 9035678862
📧 srirajgurutradingco@gmail.com
📍 Bangalore, Karnataka, India